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New order

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Fryedeggslol
Visitor

‎07-10-2025 07:36 PM - edited ‎07-10-2025 07:37 PM

Hi ive placed an order for the iPhone 17 pro max I have recived and email with ako code its been 48 hours I have no clue if ive been accepted or not money has been taken and can't seem to get a straight answer over the phone, can any one tell me if ako order number means im approved or am I wasting my time ?

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Chris_S
EE Community Support Team
In response to Jason041085

‎01-04-2026 08:53 AM

Hi @Jason041085 

It's great news that you've chosen us to be your new network.

I can understand that it's worrying when you've ordered your phone, and you've had no confirmation about your delivery.

Although I can't check your specific order, if you let me know the make, model, memory size and colour of the device, I can give you an idea about how long the delivery may take.

Chris S

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