New order

Fryedeggslol
Visitor

Hi ive placed an order for the iPhone 17 pro max I have recived and email with ako code its been 48 hours I have no clue if ive been accepted or not money has been taken and can't seem to get a straight answer over the phone, can any one tell me if ako order number means im approved or am I wasting my time ?

184 REPLIES 184

But I got told no more than 28days 

Linzi_H
EE Community Support Team

For the date you ordered, the guidance states more than 28 days @Febtinja011 
I'm sorry for any confusion with the timescales. You'll receive further updates once stock is assigned to your order, so please make sure you have the DPD app to watch for your delivery date and timeslot being set.

Linzi 

Did you received?!
Sent from my iPhone
iPhone 17 Pro Max ,blue deep 256GB
Ordered on 22/09,until now no news about the order..
Very disappointing..
Sent from my iPhone
Linzi_H
EE Community Support Team

Thanks @crisilvia 

For orders placed on 22/09/25 for the iPhone 17 Pro Max 256GB Deep Blue, the expected dispatch is within more than 28 days. 
Your next update will be once stock is assigned to your order, then DPD will be in touch to set your delivery date and timeslot. Make sure you have the DPD app to keep an eye on these updates coming through.

Linzi 

Orderd iphone 17 pro max deep blue on 19th sept and still waiting

Linzi_H
EE Community Support Team

Hi @imc9999 

If you let me know the storage size you've chosen,  I will check the internal stock information.

Linzi 

256 gb

iPhone 17 pro max deep blue 256 gb

Linzi_H
EE Community Support Team

Thanks @imc9999 

For orders placed on 19/09/25 for the iPhone 17 Pro Max 256GB Deep Blue, the expected dispatch time is more than 28 days. Please download the DPD app, as DPD will set your delivery date and timeslot once stock is allocated to your order.

Linzi