New order

[Fryedeggslol]

Hi ive placed an order for the iPhone 17 pro max I have recived and email with ako code its been 48 hours I have no clue if ive been accepted or not money has been taken and can't seem to get a straight answer over the phone, can any one tell me if ako order number means im approved or am I wasting my time ?

[Fieldyy01]

Is there anyway to change the colour on the order to get it quicker? 

[Linzi_H]

If you'd like to discuss your options, you're welcome to speak with our team directly @Fieldyy01 
However, the iPhone Pro Max has been extremely popular, and orders from today in all variants have similar timeframes. 

Linzi 

[ebonskyex]

Honestly I was told the same well when I ordered it it did say it would come within 14 days, then I got an email saying within 28 days now it says on the app and these people have been saying after 28 I think it’s so unorganised, they just tell you to ring up but the people you ring are telling us they dont  know I’m thinking of cancelling my order and getting it from somewhere else. Shouldn’t charge a deposit when all this is happening

[Febtinja011]

Any ideas when the cosmic orange 17pro max is due to be sent out on pre order

[Mod edit: moved into order thread and added info from title]

[Yusha]

Hi there. I have ordered the new Iphone 17 pro max deep blue 256gb on 19th September. But still haven’t heard anything back about the order. The app says it will be delivered within 28 days. But, its almost 28 days. Can you guys please help? Cause its been way too long, people are receiving orders that are placed after me. 
Thanks. 

[Linzi_H]

Hi @Febtinja011 

Welcome to the Community. 

If you can let me know the date you ordered and the storage size, I can check the stock information for you.

Linzi 

[Linzi_H]

Hi @Yusha 

For orders placed on 19/09/25 for the iPhone 17 Pro Max 256GB Deep Blue, the expected dispatch time is within more than 28 days. I cannot advise the specific date your order will arrive. However, once stock is allocated to your order, further updates will follow. DPD will also set your delivery date and timeslot, so keep an eye on the DPD app for this information. 

Linzi 

[Febtinja011]

And 256gb

[Febtinja011]

Monday 12th October 

[Linzi_H]

Thanks @Febtinja011 

For orders placed on 12/10/25 for the iPhone 17 Pro Max 256GB Cosmic Orange, the expected dispatch time is more than 28 days. 

Linzi