New iPhone

[Carolm12]

I ordered an iPhone 16 on 17th November. I have had no updates an am unable to track when it is being delivered. When can I expect this?

[Debbie_G]

Hi @Carolm12.

Welcome to the EE Community.

Have you received confirmation your order was successful?
Which colour and memory size did you order?

Debbie 🙂

[Carolm12]

Yes, I have an order number. I ordered teal.

[Debbie_G]

Thanks for getting back to me @Carolm12.

The iPhone 16 in teal for all memory sizes, is showing this would usually be dispatched within 1 day.

I recommend getting in touch and one of our guides can check the status of your order and make sure everything is on track.

Debbie 🙂