New iPhone 14 pro max

Bholland22 · ‎18-10-2022

Hello,

hope you are okay?

I have ordered the new iPhone 14 pro max in gold, do you happen to know how long roughly the wait is please?

thank you

kind regards

Brooke

Northerner · ‎18-10-2022

Hi @Bholland22

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Bholland22 · ‎23-10-2022

Hello,

I ordered my iPhone 14 pro max gold 128GB over 2 weeks ago now please could you provide an update. I keep getting texts from EE letting me know my order is on track but what does this mean on track for when? I understand there is a delay in getting these at the moment but please could you provide an update on stock? I was told 19 days from the day I ordered max and it shouldn’t be 19 days? Thank you for looking into this

Brooke

Jon_K · ‎24-10-2022

Hi @Bholland22.

The current guidance on that model is to expect dispatch within 21 days, it may have been slightly different when you ordered.

DPD will text you when your order is ready to be delivered.

Jon