New customer

[Leanne2024]

Hi, I placed an order earlier on this evening and I received the confirmation email. I done the order through the online chat I have the order number but when I go to track it.. It just tells me it can’t track my order right now? Why is this? 

[James_B]

Hi @Leanne2024,

Welcome to the EE Community. 🙂

Please allow up to 24 hours for tracking to become available for your order.

Thanks

James