My order

[Km1604]

Hi I upgraded my phone 4 days ago and i haven't received an update on it since, I was wondering if I could get some help

[Leanne_T]

Hi @Km1604

Welcome to the community. 

Did you receive an order confirmation email?

Which model size and colour phone have you ordered? 

Leanne 🙂

[Km1604]

Yes I received a confirmation email

I ordered a midnight iPhone 13 128gb

[Leanne_T]

Thanks @Km1604

The current delivery guidance for that model is 'expect dispatch within 7 days'.

We'll send you a text with tracking details when it's on the way.

Hope this helps. 🙂

Leanne.