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Community Activity
Resolved! SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
Order
Hi I recently ordered iPhone 16 pro max. The upfront payment was taken however I have received no email. I have checked my spam. I cannot see any orders on my profile. please advise.
Now TV app
I am trying to log in to the Now app on my mobile phone. I have tried using my ee credentials but it doesn’t know the password and will not let me change any password it may have. Am I able to log into this app or not. If yes how do I. Like others I ...
Upgrading sim only
Hi, I’m currently on a sim only contract. Looking at changing it to sim + phone contract. If I was to upgrade now would I be charged for the contract on my normal date or would I be charged when I receive the device?
Unable to call customer service or use 150 texts
Just arrived in Switzerland and can't call customer service or use 150 text service, and app and website don't seem fully functional and won't allow me to change spend cap (which may be the problem) I called customer service in the UK just before lea...
EETV cancelled but nowtv stll active
Hi I cancelled my EETV however, it is still active on the app as billed by BT. Can someone unlink this for me ?
Really poor upload speed
I have the mobile 5GEE broadband mobile router. Download is over 200mbps in Surbiton on the edge of London but upload is less than 1mbps. I don't know why it is so slow. I am using 2 external aerials plugged into the back and have tried resetting the...
