07-12-2022 10:13 AM
After two hours on the phone last night only to be cut off i tried again today only after forty minutes to be cut off again.
All i want to do is return the wrong phone that was sent to me with a SIM card i never asked for.
I cannot waste my time for something i never wanted in the first place so will somebody contact me ?
07-12-2022 12:16 PM
Hi @stephenmorris94
I'm very sorry to hear this has happened.
You can find details to return the device in our Returning a phone or device within 14 days, Help page.
Leanne.
09-12-2022 07:17 AM
Hi Leanne
I have tried this several times with no response.
They sent the wrong phone which they have replaced but cannot return the other one.
Also sent me a SIM which i never asked for.
Just wanted to upgrade my phone nothing else.
09-12-2022 09:18 AM
Hi @stephenmorris94I've sent you a private message to get some information from you. Please take a look and get back to me.ThanksChris
