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My iPhone 14 order

Dtagonlady68
Contributor
Contributor

Hi I ordered from the phone no xxxxxxxxxxx originally an ipad but they delivered the wrong item. I send it back a week ago today. I kept being told its being delivered when I call and they don't hang up or they stop my call which is very unprofessional act towards a customer I have now been thinking of leaving ee the way I'm being treated. I would like to know if im likely to get this phone as I fed up of being told it will be first thing in the morning, then when I phone by 4pm then I all back when they answer by 8pm still no phone. I've been ringing this morning and they have disconnect my call straight away. I have the dpd app on my phone so I know they are lying as dpd have no parcels for me. Can you please get this sorted and let me know the tracking no 

Thanks from a very annoyed customer service Christine xxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

[Mod edit: Removed employee's surname.]

12 REPLIES 12
Some one called me
James_B
EE Community Manager
EE Community Manager

What number did they call you from @Dtagonlady68?

What was the email address?

James

Email address

EE Mobiles
Phone number

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]


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