Had you looked under the Features section from where you ordered it you will find:
Your Samsung Galaxy Buds2 Pro Graphite will be delivered to your account address within 15-30 days of your purchase, excluding weekends.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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