cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Iphone 17 pro max

Queenwxm16
Investigator
Investigator

Ive ordered the iPhone 17 pro max in silver on the 14th of December order confirmed but not yet received, does any one know how long it takes 

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Thanks for confirming this for me @Queenwxm16. I would expect this to have been delivered by now, so I'd recommend giving our team a call, so they can take a look, and let you know if there is anything delaying your order.

Rach

View solution in original post

6 REPLIES 6
Rach_H
EE Community Support Team

Hi @Queenwxm16,

Welcome to the Community!

Could you let me know the memory size of the iPhone 17 Pro Max you ordered, so I can look at the delivery timescales for this.

Rach

256GB

Rach_H
EE Community Support Team

Thanks for confirming this for me @Queenwxm16. I would expect this to have been delivered by now, so I'd recommend giving our team a call, so they can take a look, and let you know if there is anything delaying your order.

Rach

I haven't received anything tracker says been confirmed, awaiting dispatch, is there a number I can phone and speak to someone 

1000011717.jpg

@Queenwxm16 , you can check my signature for how to ring customer service, if you are already a customer, by dialling 150 and pressing option 2 to speak to one of the guides or by using another phone and ringing the number in my signature, they can then check for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.