Iphone 14 Pro order

Jade138 · ‎22-12-2022

Hi, i upgraded over the phone on Sunday to an iphone 14 Pro, they said it will be 7-14 days before delivery but i havent received an order number nor an email confirming the upgrade. Will I get this once the phone has been dispatched?

Schockwave · ‎22-12-2022

@Jade138 , you will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

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Jade138 · ‎22-12-2022

To add - this was the Iphone 14 Pro, Gold, 256 gb

Schockwave · ‎22-12-2022

@Jade138 , you will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.