22-12-2022 01:56 PM
Hi there,
I placed an order for an iPhone 14 plus yesterday the person on the phone says that it was in stock so i should be able to get it today, however i have not received a message from DPD or EE yet with a tracking number or time slot i only have an order number so when I try to track using the EE it says "Sorry, we can't show your order details right now."
Thank you.
22-12-2022 02:24 PM
Hi @jaknat , There are service disruptions with DPD which are causing delays for some parts of the UK. https://www.dpd.co.uk/pdf/DPD_Service_Disruption.pdf
22-12-2022 02:44 PM
Hi there, thank you i have checked the list and my post code inst on there.
22-12-2022 03:50 PM
Download the dpd app using same email address and phone number as your EE app and if they have it they will tell you. dpd delivery updates seem to be better than EE
24-12-2022 11:13 AM
Received
24-12-2022 11:18 AM
Thanks for letting us know @jaknat
Leanne 🙂