Invoice number

[Kdsalt]

Can anyone help me. On my delivery note which one is the invoice number?. Is it the delivery number, customer number or account number or the article one.

Thanks

[Katie_J]

Hi @Kdsalt. 

Welcome to the community. 

Are you looking for your invoice number to make a claim/

I'd recommend putting in the delivery number.

Katie

[Sian67]

Hi,

i tried this myself and it does not work can anyone help those trying to claim something?

[Ali_A]

Welcome to the community @Sian67 

What are you trying to claim? 

Ali

[Sian67]

Chromebook go with Samsung but theres no invoice on my order notes 

[Ali_A]

@Sian67 

In this instance it would be best to contact Customer Service team on 150, select option 2 and follow the path for general queries. A guide will be able to check your order on our system and give you the correct Invoice (order) number to make sure your claim is successful.  

Ali