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Incorrect sim data plan ordered

Dean1989H
Visitor

I ordered a new flexi plan today which includes two separate payments. One for the handset and one for the sim. It’s all just switched over now but the handset hasn’t been sent yet. Will I be able to call and change the sim data and keep the phone as I still want that or will I have to cancel the full order within the 14 days cooling off period and start again?

total mistake in my part as I thought I’d selected 125gb data per month rather than 25gb. 

thanks. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Dean1989H   You’ll have to call customer services to see if thats  possible.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.