IPhone 17 Pro Max

[lucab1234]

Hi, 

I ordered a iPhone 17 Pro Max Silver 256GB on 15/3/26. I have received my order summary with my order details. I haven’t received any sort of reference number/order number of that it’s been dispatched yet. 

is this due to the demand on this model currently or is there an issue with my order?

please help:) 

[Debbie_G]

Hi @lucab1234.

Welcome to the community.

For orders placed from 13/03/26, the iPhone 17 Pro Max 256GB in Silver is showing 'Expect dispatch within 7 days.'

If you've not received an order reference yet, please double check your inbox, including your spam/junk folder, for any emails from EE, as they can sometimes drop in there.

If there’s nothing there, please give our customer support team a call so they can check your order has gone through and help further.

Debbie

[Sarahcb86]

Good luck been waiting over 2 weeks for the 16 plus in pink and still nothing no updates no emails nothing 

[lucab1234]

Blimey! It seems like we’re all in the same boat then! We’ll simply have to sit back and wait!