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IPhone 15 Pro Max waiting time

KyleJames99
Investigator
Investigator

Hi all,

I ordered the IPhone 15 Pro Max 2 weeks ago today and not had any updates on when it is going to be dispatched / delivered. I have seen that we need to wait 28 days but surely it shouldn't be taking this long for everyone to get their new phone?

19 REPLIES 19
Katie_B
EE Community Support Team

Hello @KyleJames99

Thanks for ordering with us. 

What colour and memory size did you go for?

Katie

Hi, 

I got the 256 in Black Titanium.

Katie_B
EE Community Support Team

Thanks for confirming @KyleJames99

The current delivery guidance for this device is that it is available to order to expect despatch in more than 28 days. 

As soon as your order has been processed and is ready for delivery you will be notified. 

Katie

So it'll be getting delivered sometime in November? 

Katie_B
EE Community Support Team

Hi @KyleJames99

Sorry, there is currently no further information other than to expect despatch in more than 28 days. 

Katie

Okay so i am back at my original post then. Great👍..

Matt_1973
Investigator
Investigator

Ordered mine on the 27th September and nothing. 

Guys, more than 28 days is meaningless. Just be honest, how long are we looking at? I put a big deposit down and have heard nothing. 

I’m still not sure at how the “Biggest network in the UK” can’t follow through on something as simple as this. Vodafone don’t seem to have this issue.

Langers21
Contributor
Contributor

Yeah it is just all so vague, my order went through 10 days ago and I don't even have an order number on my confirmation email let alone anything about delivery