I've ordered a Samsung s22 plus green and no conformation email.

[Shay990]

My partner and I have both placed orders for the Samsung s22 plus today with the same lady on the phone but he's received a conformation email and I haven't. Supposed to be getting the phone tomorrow and I've rung back to check and they have said the order has gone through but no conformation.

[Profile closed]

Hi @Shay990 

Welcome to the EE Community,

you will receive a text from DPD once your new device has been despatched.

Thanks,

David

[Shaz79]

If you have spoken to customer service and they have confirmed the order then I wouldn’t worry, just look out for the text from DPD confirming your slot for delivery.