10-01-2026 12:14 PM
I ordered a phone with a contract on August 8th, iPhone 17 Pro Max Silver 1T, it was supposed to arrive the next day, but silence
10-01-2026 12:14 PM
January I'm sorry
10-01-2026 12:19 PM
@Natalia221 well, if you’ve not had it by now, it’s been returned back to EE, or the order never went through or EE declined your order, And you’ll never of got it next day as the waiting times went over 28 days for all models.
And you’ve not thought once to call customer support about this in the last 4+ months.
10-01-2026 12:28 PM
I want to cancel the order
10-01-2026 03:16 PM
Hi @Natalia221,
Welcome to the EE Community
An order placed on 8th January for the iPhone 17 Pro Max 1TB Silver has an expected dispatch date of within 7 days of order. If you do wish to cancel the order please give us a call and one of our guides can help cancel it for you.
Alex