I have tried the order tracker to chase my order but it keeps timing out ?

Deedee67 · ‎03-09-2025

I have tried to track my order but it keeps timing me out

Leanne_T · ‎03-09-2025

Thanks for coming to the community.

Which model device did you order? How long ago was the order placed?

Details on tracking an order, can be found on the How Will My Phone Be Delivered help page. If you would like to make sure the order has been processed successfully, please get in touch with our mobile guides.

Thanks 🙂

Leanne.

View solution in original post

Northerner · ‎03-09-2025

Hi @Deedee67

Try another browser.

Alternatively you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Leanne_T · ‎03-09-2025

Hi there @Deedee67

Thanks for coming to the community.

Which model device did you order? How long ago was the order placed?

Details on tracking an order, can be found on the How Will My Phone Be Delivered help page. If you would like to make sure the order has been processed successfully, please get in touch with our mobile guides.

Thanks 🙂

Leanne.