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I have order iphone 17 Pro

Vaduva
Visitor

I have order and iphone 17 pro and i don’t have the referance number nothing

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Vaduva 

If you haven't received your order number then you'll need to speak to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

3 REPLIES 3
Robert04
Investigator
Investigator

It may take a while to receive the email. You’ll then be told to phone up to confirm via some questions then following that should receive a order confirmation with your orderid 

Northerner
EE Community Star
EE Community Star

Hi @Vaduva 

If you haven't received your order number then you'll need to speak to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Schockwave
EE Community Star
EE Community Star

@Vaduva , have you checked your spam/junk folder to make sure that it has not gone in there, by any chance?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.