17-08-2026 10:01 AM
I ordered broadband on Saturday, to be delivered today Monday 17th August. However, I have had no notification from DPD that they have received my order or that it has been dispatched. I have tried tracking it but it says my order number is invalid. Can someone help advise please?
17-08-2026 12:10 PM
Hi there @KJAMES4
Thanks for coming to the community.
If your order number is showing invalid and you've had no update, please give us a call and our broadband guides can check the order number and give you an update for the delivery.
Thanks 🙂
Leanne.