How to send in device for any time upgrade

[gdgraeme]

I upgraded my device early as part of any time upgrade but I haven’t received any information on how to send in my old device?

I’ve already received my new iPhone.

[James_B]

Hi @gdgraeme,

Welcome to the EE Community. 🙂

When did you place your order? You should normally receive your returns kit within 2-5 working days.

James