How Long?

zoomuk · ‎23-09-2025

How can Ifind out what’s happened to my order?

I placed an order for the SIM only iPhone Ultimate on 17th of September but other than a confirmation email I’ve not heard anything.

I can’t search online as I don’t have an EE mobile number and I can’t get through on the phone.

Can anyone help???

Northerner · ‎23-09-2025

Hi @zoomuk

There is no account access on these forums.

You'll need to call 07953 966 150 if you don't have a tracking number.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎23-09-2025

Hi @zoomuk

There is no account access on these forums.

You'll need to call 07953 966 150 if you don't have a tracking number.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

zoomuk · ‎23-09-2025

many thanks 👍