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Help please

Grace1989
Explorer

‎02-07-2023 02:09 PM

I've paid for my upgrade but had no confirmation? Its pending out of my account ?!

0 Helpful
2 REPLIES 2
DanH1989
Explorer

‎02-07-2023 05:40 PM

Hi Grace. 

I had this problem also. On 2 occasions I've ordered with EE and paid for a product and service and I didn't receive any notification at all until I got a text from DPD to give me a time slot for my delivery. 

I'm sure the order has gone through fine, but their order confirmation system certainly needs some work. 

Dan 🙂 

0 Helpful
Grace1989
Explorer
In response to DanH1989

‎03-07-2023 12:30 PM

That's great thank you. I haven't had a text from DPD , But I will wait if the money comes out of my account as its pending.

 

Thanks for the help ! 🙂 

0 Helpful