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Community Activity
Pre loaded 20gb sim
Bought laptop came with 20gb pre loaded sim popped it into my laptop but it's saying account not active any help
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Text and calls different numbers
Hi I ported my number on 17th to an iPhone 16e. It took 2 attempts and now my number is correct on calls but the sim number on text! My correct number will return message failure for texts but can answer calls !
Urgent help for roaming abroad
I am in Vietnam and trying to get a roaming pass! all of the solutions I’ve read in other forum posts don’t work. phone rings dead via 150 , +44 800 9566000, +44 7953 966no response on the text 150 when I text ROAMINGDATA ZERO help on the app. this i...
Telephone scam
My daughter just had call from lady saying was from EE saying SIM would expire in 2 days and they were sending a new one and we would get 20% off my bill for next 6mths. asked me for my email for verification. Luckily very bad line so she couldn’t h...
SIM
Hi, I usually top up from online account and now I chose a different pack, now the credit is there but it’s not being renewed i don’t know why
Billing and Identity Management for Partner
Hi there,Is it possible to have my partner's name added on to our EE Broadband bill? This is possible with many other utilities but I've been unable to accomplish this with EE Broadband so far. Also is there a way to allow my partner to be able to ac...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
How do I report minor damage to phone cable in garden?
I've slightly damaged a phone cable in the garden (the cable is about 1cm in diameter and comes directly from the telegraph pole which is also inside the garden) while trimming the hedge, as a new one was installed following storm eowyn and I didn't ...
You must have a sim associated with an apple device for to be used for iMessage
I recently took my EE sim out of my phone, when I reinserted it, iMessage stopped working and I received the following error message, 'You must have a sim associated with an apple device for to be used for iMessage and FaceTime.' When I select my pho...
