Hello

Merouane1975
Investigator
Investigator

hi there

Am just place order for sim deal but really I forget to use my discount number when I was ordering sim 

So what I can do now 

How I can add that voucher number please 

1 SOLUTION

Accepted Solutions

@Merouane1975 : I've already told you in response to your 1st enquiry above. Call CS within 30 days of purchase if the discount code wasn't applied at PoS when ordering. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

12 REPLIES 12
XRaySpeX
EE Community Star
EE Community Star

If discount codes weren't  applied at PoS when buying a new contract or upgrading, it can be by calling CS within 30 days of purchase. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

hello there 

Any one can help me to tell me how to add my voucher for discount to my contract as I forget to put it yesterday when I ordered my sim.. 

Am new with EE network 

Jon_K
Former EE Employee

Hi @Merouane1975.

What kind of discount voucher do you have?

Jon

Hi there again 

 

  
 
 

.Hello @Merouane1975 ,

Welcome to the community,

If you can, please remove your discount code number, this is a public forum and that is personal information that should not be included here, as per forum rules, thank you.

I would suggest speaking to customer service, they should be able to help with adding your discount code.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Merouane1975
Investigator
Investigator

How to delete the messages here

 

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How to delete messages from chat please 

@Merouane1975 , do you mean the one you have written here? I have actually reported it, so if you cannot alter it, one of the moderators should be able to edit it. 

You can delete it, by clicking the original one where the tick is and should also be able to edit, if possible, if you click on the tick at the right above the date and time, there will be a drop down for editing.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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Thanks you for your help