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Have i been approved?

JB990
Visitor

I ordered a iPhone 17 last night roughly around 11pm, I recieved a "Thank you for your order" email which says "Thanks we've got your order, well begin to work on it straight away" and my plan email but tracking is still unavailable.  

I was just wondering if the email means I have been accepted and now waiting on dispatch?

Thank you

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@JB990  It means EE have received the order.   If there are any issues EE will contact you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.