Have I been accepted

[Sofiapinnax]

hello,

I have payed an upfront fee of £30 for my phone and received my plan details but I have no further communication from then.

can someone advise if this is normal or what happens next as I have no further information

[Northerner]

Hi @Sofiapinnax 

You'll receive an email when your order is processed. You can then check EE order tracking: https://ee.co.uk/help/orders

If you want more information you will need to speak to EE CS on 150.

Thanks 

[Sofiapinnax]

Ahh okay,

I have not got that as of yet only the plan details, does this mean it’s not been accepted yet?