Have I been accepted

[Tjchurch94]

Hey! 

I ordered a new phone contract today and it went all through, did the credit check questions and nothing came back unsuccessful. 

I got an email with an order number saying if we need anything will be in touch but also the subject on the email says “please call us to discuss” but doesn’t state why in the actual email. 

just a generic order confirmation. Do I call EE then or just wait to hear? 

[Katie_B]

Hi @Tjchurch94. 

Thanks for coming here. 

Does the email asking you to call advise we need further information?

Have you been provided a number to call?

Katie

[Tjchurch94]

Nope nothing like that 

[Chris_S · Accepted solution]

I'd recommend getting in touch with us @Tjchurch94 so a guide can access your order and check if we need any further information to process your order.

Chris S

[Tjchurch94]

Hey!

I called and they said everything is fine currently they dont need any further information as it would state that in the email or I would've gotten a text about 

she said to wait a few days maybe 

Thanks! 

[Chris_S]

That's great news @Tjchurch94 

Thank you for keeping us updated.

If there's anything else that you need, just let us know.

Chris S