Have I been accepted?

Rosied97x · ‎21-03-2026

I applied for a Nintendo switch 2 on finance and on applying gave me a revised offer. Deposit made and email sent to say order accepted. It’s now showing as ‘preparing for dispatch’. Does this mean my order has been accepted?

Schockwave · ‎21-03-2026

Hello @Rosied97x ,

Welcome to the community,

Yes, it sounds like it, if preparing for dispatch and order accepted, but if you want to know exactly, I would suggest speaking to customer service, as we have no account access and do not know who you are, as this is a public forum.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎21-03-2026

Hello @Rosied97x ,

Welcome to the community,

Yes, it sounds like it, if preparing for dispatch and order accepted, but if you want to know exactly, I would suggest speaking to customer service, as we have no account access and do not know who you are, as this is a public forum.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.