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Glass

Shereebees23
Visitor

I just want to buy the xrai but it won’t let me unless I connect with ee 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Shereebees23 : Do you already have a mobile phone or SIM contract with EE? You cannot buy an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan. That's why it's telling you to login to upgrade your existing plan or add another device. 

You can however order these from any EE Store & if they don't stock them they will order them in from another store that does via their Sales Plus system.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Danscarfe
Visitor

You can order the glasses in store as a non-customer. If you get stuck email support@xrai.glass and we can help