Gaming order

[Jrich1997]

Hello all, 

Wondering if someone can assist, I was looking at the online shop in the gaming console sections and noticed I can add the monthly payments to my bill which is a good idea, when logging in and clicking the relevant product, all it states is something went wrong and that's it, am I to early in my contract to do this or is it just a system error? 

Does this on all products. 

[Leanne_T]

Hi there @Jrich1997 

Thanks for coming here 🙂

How long have you had the contract? 

Speak soon. 

Leanne.

[Jrich1997]

Hi Leanne, 

It was roughly around the start of February this year. 

Jack

[Leanne_T]

Thanks @Jrich1997 

I would suggest giving us a call on 150, the team can check your account and see why the option to add to plan is not showing for you 🙂

Leanne.