Placed an order online (eventually), after three or four attempts, on Tuesday. This in itself was quite a traumatic experience, as the order kept failing at various stages. But got it submitted in the end. On Wednesday morning I received a text message saying that there was a problem with the order and to ring their digital customer services. So I did. Was on the phone for, maybe, 90 minutes? But was told that it was finally all sorted and the phone would be on a 24 hour delivery, so I should be receiving it tomorrow (Thursday). Great. Thursday morning I received another text message. A repeat of the previous one. There's an error with the order. So I phoned customer services and was told that the order had been cancelled the day before!! Aaaaagh! Now I have to wait for my up-front £30 payment to be refunded.
DO NOT SWITCH TO EE, THEIR SYSTEMS ARE RUBBISH!
