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Email about old device

Pixiesust86
Investigator
Investigator

‎25-11-2023 02:59 PM

Hi,should I get an email from EE when they have received my old device after trading it in? I sent it special delivery and checked the tracking and it was signed for yesterday morning.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎25-11-2023 07:07 PM

@Pixiesust86  They have received it as you are aware but they  haven’t yet processed that return.   Ie checked the device they have only at present received a parcel.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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