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EE Store Delivery

Gt19696
Visitor

Hi took advantage of my employee discount for an iPhone 15 plus I had to ring up and I did on Sunday got told by the guide that it would be sent to my local EE Store next day delivery understand that Monday would be the day it left the warehouse but I still haven't received any tracking information is this normal I don't do store delivery normally but I've not had any confirmation either 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @Gt19696 

Welcome to the community.

Which phone did you order? What was the colour and memory size?

Chris

@Gt19696  The store will contact you when it’s there for collection.   Have you tried calling this store so see if it’s arrived ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.