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EE Sim Only Order Delay

heywood423
Visitor

‎04-12-2022 08:01 AM - last edited on ‎04-12-2022 10:07 AM by

I placed my sim only order (ref: xkoXXXXXXXXX on 25th Nov and still not received today!! I try to track my order and couldn’t see any details. Rang up the hotline and the CS couldn’t shed more lights in my case as well. Anyone knows what’s wrong with the delay? I really need my sim soon!!!!

 

[Mod Edit: Removed order number from public view]

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎04-12-2022 10:09 AM

Hi @heywood423

It could be delayed through the postal system. If you pop into your nearest EE store, they may be able to give you a replacement.

Chris