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EE Replacement sim order number

Yastij
Investigator
Investigator

I ordered a sim over the phone, they said it will arrive within 2 days, I haven't received an email confirmation with the order number. Is there a way to find out the order number on my online account?

5 REPLIES 5
James_B
EE Community Support Team

Hi @Yastij,

 

Welcome to the EE Community. 🙂

 

SIM cards are delivered by post and can't be tracked online. Please allow 2-5 working days for delivery.

 

Thanks

 

James

Hi @James_B,

 

Thank you

 

Another question, can I use a non valid passport(non UK) as form of ID instore?

 

 

James_B
EE Community Support Team

No problem @Yastij 🙂

 

Yes, your non-UK passport is a valid form of ID.

 

James

Hi, @James_B  even though it's expired?

 

 

James_B
EE Community Support Team

Hi @Yastij,

 

Sorry, it wouldn't be accepted as ID if it is out of date.

 

James