Dispatch

[LoudDog]

Hi I’m just wondering I got a email saying successful order ref and just wondering when will I get the tracking and if I have been accepted

[LoudDog]

Hi I ordered a sim only plan and I’m getting this message when I try tracking my order. I ordered this a few hours ago and have not received any email about dispatch, is this normal. I also got an email saying successful order so does that mean I have been accepted and if so when will I get the dispatch email 

[Jon_K]

Hi @LoudDog.

If you've had an email then your order will be accepted, unless you get another email stating otherwise.

Your SIM will be sent in the post.

Jon

[LoudDog]

When will I be able to track this 

[Jon_K]

I'm not sure the exact point the tracker will update, @LoudDog, but keep an eye on it.

It can take up to 5 days for a SIM to arrive.

Jon

[LoudDog]

I also got the Xbox game pass ultimate with my sim when will I receive this? 

[Jon_K]

You usually get this 15 days after your order arrives, @LoudDog.

Jon