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Delivery

Rlb91
Investigator
Investigator

‎02-12-2022 06:24 PM

Hi I did an online order when I try to track it just says error can't see when it's out for delivery etc

The ref number doesn't work no text no Email and nothing from DPD

 

Screenshot_20221202_131807_Samsung Internet.png

 

0 Helpful
5 REPLIES 5
Leanne_T
EE Community Support Team

‎03-12-2022 07:25 AM - edited ‎03-12-2022 07:26 AM

Hi @Rlb91 

Thanks for coming here. 

Which model including size and colour have your ordered? 

When did you place the order? 

Leanne 🙂

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Rlb91
Investigator
Investigator
In response to Leanne_T

‎03-12-2022 10:22 AM

Samsung Galaxy Watch5 Pro Black Titanium
16GB Black Titanium
30th November 
0 Helpful
Leanne_T
EE Community Support Team
In response to Rlb91

‎03-12-2022 11:21 AM

Thanks @Rlb91

This is showing in stock, please call us on 150 and the team will get the order looked into for you. 

Leanne.

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Rlb91
Investigator
Investigator
In response to Leanne_T

‎03-12-2022 12:10 PM

Been trying for 2days no answer no reply on twitter still no text or email from ee or dpd and still no item and the online order status is a waste of  time 

0 Helpful
Leanne_T
EE Community Support Team
In response to Rlb91

‎03-12-2022 01:16 PM

Hi @Rlb91

If you can try us again, they will get this looked into for you. 

I am sorry we have no access to individual orders on the community. 

Leanne.

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