Delivery

Mumma_82 · ‎13-08-2022

I placed an order late July around the 27th I think and I've heard nothing back it was for some beats earphones I received a confirmation email but nothing since then I've tried tracking the order and it just says sorry we can't track this order right now

Schockwave · ‎13-08-2022

Hello @Mumma_82 ,

Welcome to the community,

If you are concerned, I would suggest speaking to customer service, there is no account access, so cannot take a look for you, but customer service should be able to.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Mumma_82 · ‎13-08-2022

Thanks I will give them a call

Schockwave · ‎13-08-2022

@Mumma_82 , you are welcome glad I could help, hope you get it sorted ok.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.