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Delivery

Gem0110
Visitor

Hi on the delivery page it says if you get a new phone delivered to an ee store you need to bring photo id. If you get it delivered to your home by dpd it just says about contactless delivery and they take a pic of it in your doorway, it doesn’t mention photo id at all. Will dpd ask you for it when they text you? I have no photo id at all. Will I need it please? Thankyou

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Gem0110  As Covid 19 rules have relaxed you’ll have to show photo ID as before,   anyone at your address with photo ID can take delivery of the item. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Gem0110  As Covid 19 rules have relaxed you’ll have to show photo ID as before,   anyone at your address with photo ID can take delivery of the item. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.