29-08-2022 11:48 AM
Hi I ordered a phone and I had an email saying it was successful today I had a text to say they had sent me an important email but I have not received a email today
29-08-2022 04:03 PM
Hi @Cazzi77
Thanks for coming here.
Have you checked your junk/spam folders?
Was this an upgrade or new contract?
Leanne 🙂
29-08-2022 04:10 PM
It was a new order have checked all my folders but not got any email apart from the one yesterday sayin successfully ordered
29-08-2022 04:25 PM
Thanks @Cazzi77
In this case, please call us on 0800 956 6000 and the team can get this looked into for you.
Leanne.