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Cazzi77
Explorer

Hi I ordered a phone and I had an email saying it was successful today I had a text to say they had sent me an important email but I have not received a email today 

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Cazzi77

Thanks for coming here. 

Have you checked your junk/spam folders? 

Was this an upgrade or new contract? 

Leanne 🙂

It was a new order have checked all my folders but not got any email apart from the one yesterday sayin successfully ordered 

Leanne_T
EE Community Support Team

Thanks @Cazzi77

In this case, please call us on 0800 956 6000 and the team can get this looked into for you.

Leanne.