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Klb1793
Visitor

I have been waiting for 9 days for my phone to arrive. I have called up 3 times and been told different things every time. The handset I have requested is in stock. I have spent a total of 2 hours on the phone and 2 trips to the store. With still no dispatch date. 
Why do EE state next day delivery when that is not the case? I have had bad experiences with 2 other major companies and thought EE could do better. Obviously not. I am really close to cancelling everything and going elsewhere. 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @Klb1793

I am very sorry to hear of your experience so far. 

Was this an upgrade?

What phone did you order? please also include the memory size and colour. 

Speak soon, 

Katie