cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Delivery address changed

Jamed100
Investigator
Investigator

Expectint a delivery of an accessory, its now on its way back as DPD couldnt leave it safely. 

No wonder, i have checked my details on here and the flat number is missing from my address. I have had multiple deliveries here without issue and havent updated or changed any details myself. Any reason this happened? How do i fix this? Can my order be sent back out once i do

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Jamed100,

Welcome back to the EE Community. 🙂

Please get in touch with Customer Care so a member of the team can check your address is formatted correctly in your account.

They'll be happy to help.

James

Lost my phone want a replacement card to a different address  am still away from  london

Jon_K
Former EE Employee

Hi @Isaacsankoh 

Are you still in the UK?

You can pick up a replacement SIM card in an EE Store.

Jon