Delayed delivery

[RsiiMatanguihan]

I placed my order,for an iphone pro max exactly 1 week ago and was told i just need a 3-day wait. Until today i havent heard from EE on when the delivery will be. And there is nothing on the tracking website that says when I can get it.

[Profile closed]

Hello @RsiiMatanguihan 

Welcome to the community. 

We are just customers and we don't know who you are.  As we have no access to customer accounts. 

You will need to call EE On 150 or 0800 956 6000 from another phone and ask them what's happened with your order.

[Leanne_T]

Morning @RsiiMatanguihan 

Thanks for coming to the community 🙂

Which model size and colour iPhone Pro Max did you order? 

Did you receive a confirmation email for the order? 

Speak soon 🙂

Leanne.