DPD…

joshpicknell
Visitor

‎03-07-2023 04:21 PM

My IPhone 14 Pro Max was meant to be delivered today between 13:00 and 14:00 by DPD. No attempt of delivery was made to myself or my neighbours and we have CCTV to vouch for this. 

Upon checking DPD’s website it says that at 10:37 that EE requested it back. I’m unsure as to why. I’ve been in to my local branch to enquire and they just told me to contact DPD. DPD are just telling me to contact EE. 

Im feeling very stressed as I’ve rung EE numerous times today with no luck of getting in touch with an operator despite being on hold upwards of 20 mins each time 

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Northerner
EE Community Star
EE Community Star

‎03-07-2023 05:53 PM

Hi @joshpicknell 

There is no account access on these forums. Unfortunately you'll need to speak to EE CS on 150. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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