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DPD says no one at home and we are.

LER1
Explorer

‎03-10-2022 01:41 PM

I have waited indoors during the stated delivery time and beyond.  DPD messaged to say no one at home - simply not the case.  I didn't receive an order number so can't track the delivery.  DPD say will deliver tomorrow but if I take more time of work are the going to claim again that I wasn't at home.  This is not a good service.

 

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎03-10-2022 03:59 PM

Hi @LER1.

 

Welcome to the community.

 

Do you have the DPD app to track the delivery?

 

Where were you told it would be delivered tomorrow?

 

Jon

0 Helpful
LER1
Explorer
In response to Jon_K

‎03-10-2022 04:01 PM

I can see DPD weren’t given the correct address and am now on the phone to EE to get it corrected before delivery is attempted again tomorrow

Sent from Outlook for iOS<>
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