Confused

RJH64
Investigator
Investigator

‎03-11-2022 01:41 PM

Rang about new phone last night I wanted an Iphone11 with 40 gb of data and was told that they didn’t call it that anymore and 40gb wasn’t an option it’s 125, what’s this all about? Ordered new phone but had no confirmation 

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3 REPLIES 3
Christopher_G
EE Community Support Team

‎03-11-2022 03:44 PM

Hi @RJH64

The iPhone 11 is available on our online shop with a few different plan options.

Chris

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RJH64
Investigator
Investigator
In response to Christopher_G

‎03-11-2022 06:36 PM

Hi
I bought the same phone from you last may and it was £29 a month, who come it is now £45 for my husbands and how much Data is 125 in relation to the 40 I have? and also I have not received a confirmation email for the phone I bought yesterday
Alison Harrison
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Christopher_G
EE Community Support Team
In response to RJH64

‎04-11-2022 08:18 AM

Hi @RJH64

Sounds like you got a fantastic deal. Our Mobile Care team will be able to check the differences between your plans, if you're both there together. The data allowance is 3x greater.

Chris

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